Shipping

Richmond Office Furniture may provide to the customer the estimated dates of delivery and will use its best endeavor's to maintain such estimates, but shall not be liable to the customer in the event that such estimates cannot be maintained.

All deliveries are to the street level only. In the event that there are additional delivery requirements, please contact us for a quote as additional charges will apply.

All deliveries take place during standard business hours. If you are unable to accept a delivery please let us know because additional re-delivery charges will apply.

Please be aware that if your order contains multiple products, the products may ship from different locations and may not arrive at the same time.

Shipping costs are non-refundable as we utilise third party couriers.

Shipping outside Metro area:

At present, the Shopify platform we use has a back up shipping rate which we do not have any control over and is adding shipping costs that are incorrect. If your order is outside our standard shipping area we will contact you straight away with an updated shipping cost. You can either continue with the order or you can cancel the order with full refund. Please call us on 0459431767 to discuss directly with one of our team members.